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Caroline Nivetha

PORTFOLIO

Caroline is an experienced UX Researcher with expertise across a range of product domains, including search, payments, content, social media, e-commerce, and personal information management. She has contributed to product development through research at various stages and has had the opportunity to establish research practices, teams, and processes as the first researcher for several products.

Industry Work

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Managing 

Personal Information

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Created a user-focused framework for product design and established key product principles centered around privacy, security, and usability

STAR AWARD

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Regular Payments

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Identified key needs around bill payments contributing to the design and release of the regular payments feature

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Safe Digital Payments

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Identified optimal placements and key design requirements for effective warnings to alert users of potential fraud during payment transactions, helping to prevent fraudulent payments

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Information Archetecture -Authenticator

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Lead to redesign of the information Architecture for personal information management on the Authenticator app

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Auto-delete Controls

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Research contributed towards designing controls that make managing and deleting search data easy for users

Academic 

Work

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Accesible Data Visualizations

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Making data visualisations accessible for visually impaired users through sound

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Unav

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An inclusive navigation system designed to reduce the cognitive load on users

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Headlines From The Future

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An art installation that generates headlines with varying degrees of positivity based on interactions to encourage conversations around social issues among the audience

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Play Sans Prejudice

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Toys designed to reduce the impact of gender bias in children by encouraging self-reflection and reasoning

SANDVIK GENDER AWARDS - SHORTLISTED

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Dislikes & Disagreements

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A discord bot that monitors the server for unkind language and helps match people with similar interests within the server

WIP

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Rethinking sex education

CULTURE, DESIGN AND COGNITION CONFERENCE (2017)

Designing a sex education method for India considering the cultural stigma around sex in the country 

© 2025 Caroline Nivetha All Rights Reserved

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